Tariff shipping zone

Tariff Shipping cost is paid along with order cost in a single payment.
For all the countries except "Fixed cost zone"

▼ Select a shipping method and a country for shipping.
(EMS and registered airmail have quite different countries from each other.)

Italy is only available for “fashion and food” products via “Registered airmail” since cosmetics are prohibited at customs.

Steps of Processing a Standard Order

Standard/Normal Order: If GROSS weight of all ordered items is set, Shipping and Order costs are paid together at once.

If all the ordered products have their GROSS weight, the Actual shipping cost is calculated automatically. Shipping cost and Order cost should be paid together at once. NO extra payments will be required later.

  • STEP 1 : Payment pending

    The order has been placed, however the payment has not yet been received.

  • STEP 2 : Payment confirmed

    We confirm the order payment (shipping cost adds to the order cost).

  • STEP 3 : Ship estimated

    We prepare to ship out the order (parcel), but it has not been shipped yet.

  • STEP 4 : Shipped

    The order (parcel) has been shipped out. There can be NO any changes in the order at this point if there are - a return request must be submitted.

Order Gross Weight : ITEM NET WEIGHT + PACKAGING (300g)

PACKAGING 300g : The system adds extra 300 g as for package and wrapping weight.

Irregular/customized Order

If an order contains an item with unknown gross weight, the order will be processed in special customized way.
(Click for details)

  • STEP 1 : Payment pending

    The order has been placed, however the payment has not yet been received. OVERALL COST has been established (At this stage it is possible to cancel order without cancellation fee)

  • STEP 2 : Payment confirmed

    We received and confirmed the OVERALL COST payment

  • STEP 3 : Ship estimated

    At this stage our shipping department wraps and packages the parcel and calculates actual shipping cost.

    IF PRE-PAID > ACTUAL SHIPPING
    If "Pre-paid shipping cost" is higher than "Actual shipping cost"

    1. Refund and shipped simultaneously

      The system automatically refunds the difference amount between PRE PAID SHIPPING COST and ACTUAL SHIPPING COST back to customer. Right after the refund procedure the parcel is shipped.

    IF PRE-PAID < ACTUAL SHIPPING
    If "Actual shipping cost" is higher than "Pre-paid shipping cost",

    1. Shipping bill

      The system deducts PRE-PAID SHIPPING COST amount from ACTUAL SHIPPING COST and sends SHIPPING BILL to the customer’s email. SHIPPING BILL charges with the rest SHIPPING COST fee.

    2. Delayed to payment

      The shipping postponed until the customer provides the rest of SHIPPING COST fee.

    3. Shipping cost paid

      We confirm that total shipping cost had been paid and prepare the order to be shipped.

  • STEP 4 : Shipped

    Customer receives shipping information along with tracking Number of parcel.

PRE-PAID SHIPPING COST

  • OVERALL COST = ORDER COST + PRE-PAID SHIPPING COST
  • ORDER COST = Fee for purchasing products
  • SHIPPING COST = Delivery Expenses (Fee)
  • PRE-PAID SHIPPING COST = Approximate/Expected SHIPPING COST
  • ACTUAL SHIPPING COST = Calculated SHIPPING COST by weight and tariffs
  • SHIPPING COST REFUND = Refunded amount if PRE-PAID SHIPPING COST is higher than ACTUAL SHIPPING COST
  • EXTRA COST = The amount to be paid if PRE-PAID SHIPPING COST is lower than ACTUAL SHIPPING COST
Interpretation of pre-paid shipping ↓
To save time on order manipulations and simplify payment transactions we have developed new system which allows our customers to provide order cost and shipping cost simultaneously. This OVERALL COST(A) consists of ORDER COST(B) + PRE-PAID SHIPPING COST(D). Pre-paid shipping cost is an approximate amount of SHIPPING (C) for a certain order. Pre-paid shipping cost varies, and is chosen by a customer him-(her)-self, depending on approximate (expected) weight of packed parcel (order). After a customer provides Overall Cost payment the order proceeded to packaging and ACTUAL SHIPPING COST(E) calculation stage. If the actual SHIPPING COST is lower than provided pre-paid SHIPPING COST then the order is shipped right away to customer, the difference (SHIPPING COST REFUND(F)) is refunded automatically by the system back to the customer. If the actual shipping cost is higher than provided pre-paid SHIPPING COST then the customer will be charge with extra SHIPPING COST fee (a Extra cost bill (G) will be sent to customer). Customer needs to provide the rest of the shipping cost.

OPTIONS of PRE-PAID SHIPPING COST RATES

Choose your "Pre-paid" shipping cost when you place an order.
  1. OPTIONS OF EMS PRE-PAID SHIPPING COST RATES:

    The system automatically refunds the difference amount between PRE PAID Shipping Cost and ACTUAL Shipping Cost back to customer when ACTUAL Shipping Cost is calculated. See more about Paypal refund policy

    • ORDER COST + $30 USD
    • ORDER COST + $100 USD
    • ORDER COST + $200 USD
    • ORDER COST + $400 USD
    • ORDER COST + $1000 USD

    ※ Available only for puchases less than $30 or total order quantity less than 3 pcs

    < Average EMS cost by weight >
    Weight Average shipping
    500g ~2,000g About $15 ~ $50
    2,500g ~ 5,000g About $30 ~ $80
    5,500g ~ 15000g About $50 ~ $200
    15,500g ~ 30,000g About $94 ~ $400

    Paypal refund policy of credit card payment : The refunded amount could be refunded to your credit card account instantly if the refund was provided in 1-2 days after the payment. If a refund was made later the refund amount will be deducted from customer’s credit card bill the following month. The pending period for refund return back to the credit card depends on the amount of the refund, the credit card company, and some other factors. It may take up to 30 days to reflect on the credit card statement. (Note: refund pending period could vary depending on circumstances)

  2. "Registered airmail" PRE-PAID SHIPPING COST RATE :

    The system automatically refunds the difference amount between PRE PAID Shipping Cost and ACTUAL Shipping Cost back to customer when ACTUAL Shipping Cost is calculated. See more about Paypal refund policy

    ORDER COST + $20 USD

    ※ RAM PRE-PAID SHIPPING COST rate is fixed: Registered airmail is only available for parcels less than 1500g(1.5kg). In case if an order NET weight will be more than 1.5kg, the shipping method will be changed to EMS. Please note this in advance.

    < Average RAM cost by weight >
    Weight Average shipping
    500g ~1,000g About $6 ~ $14
    1,500g ~ 2,000g About $12 ~ $23

NOTICE